How to vent about work without it backfiring on you

How to vent about work without it backfiring on youHow to vent about work without it backfiring on youCoworkers We spend eight or mora hours a day together, we eat lunch (and clink after-hours drinks) with them, and we share the same struggles. At some point, its not only likely but encouraged that a number of them will begin to feel likework friends(or evenwork wives) - and, consequently, confidants. Unfortunately, unlike with other besties, we shouldnt necessarily complain to them when it comes to work-related problems. Intra-office venting is difficult to navigate, so we found some seasoned businesspeople to share with us whats actually acceptable.1. Leave the personal side out of it (Brittany Larsen, Creator ofLivlyhood).Today, our workplaces are more casual than theyve ever been, which can blur the lines between professional and personal pretty quickly. My mantra is to make sure that I amfriendlywith everyone, but that doesnt necessarily mean that Im best friends with every cow orker. Make sure that if youre talking about an issue at work that you focus on what actually happened and leave the personal side out of it. Venting is totally fair, but just make sure you are venting about the situation, not gossiping or calling someone names.2. Make sure it doesnt negatively impact your work (Steve Pritchard, HR Consultant forCuuver).Within reason, complaining about work to other coworkers is generally acceptable. Most of us do it at some point work can get stressful during busy periods, and venting this stress is often more helpful than letting it build up inside of us. However, this must not occur to such an extent that it begins to have a negative impact on work. Being too negative can bring down other employees morale, which consequently impacts their productivity. Making your feelings known is fine, but if you complain too much, your coworkers will end up complaining about your complaining.3. Complain to someone objective (Alex Douzet, Co-Founder ofOllie).Th e best thing is to seek advice from someone whos removed from the situation or source of complaint. If you have a mentor or someone you look up to within the company, speak with them. As someone who understands the inner workings of the company, theyll be able to give you unbiased advice. And dont discount the curative effects of venting to family and friends And if your coworker is the source of your frustration, then speak with them directly. That way, youll have a better chance of fixing the situation together rather than getting others involved and potentially making things worse and creating an unhealthy, hostile work environment.4. Be careful of your audience (Will Craig, Founder ofLeaseFetcher).Some degree of complaining about work is inevitable. After all, who hasnt been frustrated when a phone system crashes or when the www doesnt work? The point at which that complaining turns unprofessional is if its done in front of a client or customer or if its about a specific member of staff. If you have a problem with someone and their work conduct, raise your concerns in an appropriate way.5. Read the room/office culture (Peter Yang, Co-Founder ofResumeGo).Whether complaining to your coworkers about work is okay is always dependent on the work culture of the office as well as the type of relationship you have with them. If its someone youve gotten to know over the years, their leumund of you is already cemented and a few complaints here and there arent going to change a thing. If, instead, the coworker is someone you just met last month or maybe even your boss, its not worth running the risk of damaging your image to them by complaining.6. Vent to people outside of work (Nick Kinports, Entrepreneur and Founder oflonelybrand).Having owned businesses and worked for others, I can say, without prejudice, that nothing good will ever come from speaking negatively about your job. The best-case scenario is that nobody will bring it up ever again. Worst case? Youre se tting yourself up to be undermined - and you might never know why. Keep work complaints that arent related to HR issues to your spouse, partner, therapist, or family. That way you know you can speak freely, let out the stress, and keep peace of mind when on the job.This article was originally published on Brit + Co.

Customer Service Cover Letter Tips to Help You Land an Interview

Customer Service Cover Letter Tips to Help You Land an Interview Customer Service Cover Letter Tips to Help You Land an Interview 5interview for a customer tafelgeschirr job, knocking your titelbild letter out of the park can help bring you closer to your goal. Crafting a great customer tafelgeschirr cover letter that hits all the right elendes, and grabs the attention of hiring managers, can take a bit of time and effort that are well worth your while.To be sure, every good cover letter, no matter the industry, requires basics like careful proofreading, addressing the right hiring manager or supervisor, and using succinct, on-point language.Customer service jobs often demand specifics that lift your job application above the crowd. For a bang-up customer service cover letter, consider a few more specific elements that can make the case that youre the best candidate for the job.Highlight your customer service and technical skills.Given the high-pressure nature of some customer servic e jobs, your cover letter may want to mention your facility for dealing with people in potentially stressful scenarios. Emphasize your abilities to stay cool under pressure and to be even-handed and innovative. Consider highlighting the skills below.Interpersonal CommunicationNot only do you need the ability to communicate well with your manager and team, you also need great communication skills with customers. Being able to relate to your audience, understand their situations, and empathize with them will be necessary to the job. Highlight your abilities to communicate with ease, both verbally and in writing.Upbeat AttitudeNo company wants to hire a customer service rep who is negative. Mention your ability to stay positive when dealing with challenging customers or hard-to-resolve situations. Provide examples of how you stayed upbeat during a trying time and how you resolved any issues.CollaborativeDepending on the role, you may need to work closely or brainstorm with your coworke rs or boss. Touch on your ability to be a team player and work with others to get things done. How have you collaborated with team members in the past?TroubleshooterA part of customer service is helping find solutions and make repairs. Discuss your ability to identify problems and offer a fix. For example, did you troubleshoot and problem-solve a tricky issue for a customer? Discuss how you used your knowledge to create a solution.Computer-SavvyComputer skills will be necessary for any customer service role. Talk about your technology skills in the context of accuracy and speed in documenting customer service interactions, by phone, email, or other platforms.MultitaskerAs a customer service professional, you may be handling multiple customers at once, with multiple conversations happening across many different platforms. Discuss how youre able to multitask and keep everything straight and efficient. Do you utilize to-do lists or a type of program to help? Mention it.Conflict Resolut ionMention your ability to resolve conflict. Have you had experience with an angry customer that you managed to appease? Talk about the steps you took to calm the situation and how the you resolved the situation.Use the right keywords.There are many different customer service jobs, so be sure to carefully read the job description to help you rise above the competition and optimize your customer service cover letter. Using the right keywords is an especially smart strategy if youre trying to beat an applicant tracking system, or ATS, and get past the electronic firewall many employers use to sort through the deluge of applicants they may get for a customer service job opening.In your customer service cover letter, avoid using specific words multiple times, even if they seem on point for the job. Potential terms to consider highlighting in your cover letter include variations of the followingMultitasking skillsConflict resolution experienceActive listenerProblem-solverPerformance driv enEven-temperedFlexibleThe list above is partial customize your keywords to fit each job you applying for. Whats more, knowing which words and phrases to avoid in a cover letter can help you overcome hurdles, snag an interview, and, ultimately, land the job and advance your customer service career.Emphasize relevant experience.In your customer service cover letter, go beyond whats listed on your resume to explain how your past career experiences are relevant to the job at hand. In particular, call attention to related positions. Being able to show rather than tell how your past experience relates to the job youre seeking can resonate with hiring managers and potentially lead to a job offer.A lack of customer service experience may not be a make-or-break obstacle. Instead, emphasize other experiences that may relate to customer support- for example, mention an instance where you used your problem-solving and people skills to resolve a problem. For inspiration, thesuccess stories of m embers whove found customer service jobs offer lots of instances where people transition to customer service from other careers.Radiate confidence and enthusiasm.How do you radiate enthusiasm? That simply means avoid using a cookie-cutter approach and generic language that could be addressed to any hiring manager or any organization. Instead, youll want to showcase your knowledge of the company and explain why youd be a good hire for them.A great way to broaden your knowledge about a specific flexible employer is to research companies in the database that hire for jobs with remote, part-time, alternate schedules, or other flexible options. Once you have a solid understanding of what the organization does, youll be better positioned to spell out how your skills can help your potential employer meet its mission.CONNECT WITH FLEXIBLE CUSTOMER SERVICE JOBS NOW

Simple Ways to Stay Calm During a Job Interview

Simple Ways to Stay Calm During a Job InterviewSimple Ways to Stay Calm During a Job InterviewArming yourself with answers to likely questions and researching your potential employer go a long way toward calming nerves before a job bewerbungsbewerberinterview. But even the most prepared candidates can get butterflies when they actually hit the interview room.The ability to stay composed, however, may make or break the meeting. Calmness demonstrates poise, instills confidence, and promotes the clear-headedness necessary for thinking on your feet.Easier said than done? Not when you take to heart these tips to stay calm during a job interviewVisualize and channel the most confident partie you know.One of my clients was an extremely meek fellow who would almost disappear in his interviews.Despite his impressive credentials, he never managed to cross the finish line. To prepare for his next interview, I planned a role-play for him. I asked him to take a moment to visualize the most confid ent and assertive person he knew- to enter my office boldly as this person would and to engage in a practice interview with the same image in mind. The man who entered was transformed.He shook my hand with confidence, and he performed in the interview with power and authority.- Roy Cohen, career coach and author of The Wall Street Professionals Survival GuidePractice your power pose.Practicing the power pose, (hands on hips, making yourself wider) even for just a couple of minutes has been shown to increase feelings of confidence and power Try it in the bathroom or elevator before the interview.- Laura Hall, marketing executive at ShiplyFocus on your breath and pause before speaking.Nerves start to become an issue when your mind wanders to negative scenarios that could take place and derail your chance at a dream job. To keep this from happening, focus on your breathing instead when you are not speaking, and make sure you pause to take a breath before answering any question. In addi tion to helping you stay calm, pausing for a minute before answering also gives you the opportunity to think and makes it more likely that you will give a good answer to their question.- David Waring, co-founder of Fit Small BusinessThink only of one question at a time.Think of each individual question as its own moment. Dont think of the WHOLE interview at once it will seem too much or too big. Really listen to each question, take a breath before you speak, and answer the questions one at a time. If you think of the interview in small bits, it wont seem as overwhelming or scary- Jen Oleniczak Brown, founder of The Engaging EducatorNever trust your memory in an interview.If your conversation becomes stressful, you are likely to feel panic and all your preparation may fly right out the window. Before you enter a job interview, have a positive mantra, your personal strengths, and interview story keywords written along the margins of your notepad or embedded in the header of your table t so that no matter what transpires, you have a way to get you back on track.- Erica McCurdy, strategist at McCurdy Life CoachRemember that the interviewerwants you to succeed.Never lose sight of the fact that the intimidating figure across the table actuallydesperately wantsyou to be good. They want to fill the position with an amazing candidate. That candidate is you. If you go into an interview like this, youll view yourself from a position of strength, and the real question will become whethertheycan remain calm when they see how outstanding of a candidate you are- Augustin Kennady, media relations director for ShipMonkInterested in finding moreinformation about job interviews? Check out ourcategory featuring job interview tips.

Sports Education and Training

Sports Education and TrainingSports Education and Training

Say What How Vocal Tone Speaks Volumes About Professionalism

Say What How Vocal Tone Speaks Volumes About Professionalism Say What How Vocal Tone Speaks Volumes About Professionalism The tone of your voice- its quality and the emotions it conveys - can send a stronger message about who you are than your actual words. Your tone reveals whether youre confident, uncertain, bored, annoyed, stressed, enthusiastic, skeptical - whatever your state of being, your tone of voice will communicate it to those around you.Just imagine, for example, that youve been insulted by another customer while waiting in line at Starbucks. You turn and say to the perpetrator with a sarcastic or even furious tone, Im sorry?Anyone within earshot knows dang well youre not the least bit sorry. What youre really saying is, How dare you say that to me?Your tone makes your true message absolutely clear, regardless of the words youve chosen.The quality of your vocal tone is the result of intonation the rise and fall of your vocal pitch, or the melody of your speech. Diffe rent pitches within a stichwort form patterns that we recognize as denoting statements, requests, and questions, and unterstellung patterns characterize your speech.Statements usually begin at a higher pitch and end on a lower one. These are declarations, plain and simple I arrived at work today only to find that my department had been relocated.Requests typically maintain the same pitch throughout. While phrased as questions, these are really instructions or suggestions, and your vocal pitch stays even Will you bring me the domestic sales file, please?Questions usually start at a lower pitch and end on a higher one. Theyre designed to elicit information from others. When you end on a higher pitch, youre implying the need for some form of resolution Do you know whos leading the management meeting today?These are standard pitch patterns, familiar to almost everyone in our culture. However, not everyone adheres to these patterns in the same way. Deviations from these standard patterns can pose an obstacle to clear, powerful communication.Lets take a look at three of the most common, power-sapping pitch mistakes you can make - and some simple ways to change them1. UpspeakYoure undoubtedly familiar with upspeak, a pitch pattern that makes statements sound like questions. In upspeak, a speaker ends a statement on a higher pitch, as if they were asking a question instead of making a declaration.Youve probably heard this pattern so often that you may not notice it anymora - even in yourself. Heres how it soundsI was on my way to a meeting? And I was walking past the break room? And then Eric asked me how to work the new coffeemaker? So I showed him as htte nicht viel gefehlt as I could? And then I was late for the meeting and my manager gave me the evil eye? But it wasnt my fault? UnbelievableMy theory about a rising pitch at the end of a statement is that its actually a bit of shorthand. Instead of asking, Are you following me? or Do you agree?, we fold the questi ons into our statements by going up in pitch. Then, we look for some kind of signal that, yes, the listener is on board and agrees. This way, we dont have to stopa story to ask for and receive this verification.Unfortunately, this habit can easily become a dominant speech pattern, and it runs counter to the powerful, self-assured image you want to convey. In fact, it practically screams self-doubt.When you make a statement that sounds like a question, you send the message that youre unsure of yourself. You dont know if youre making sense,and you doubt whether youll be understood. If you use upspeak in a business meeting or when making a presentation, youll definitely sound like you dont know what youre talking about.Bottom line Make your statements sound like statements rather than questions. Bring your pitch down at the end of your sentences, or keep the pitch even if youre making a request. Go up in pitch only if youre truly asking a question.2. ShriekingThe highest sortiment of y our vocal tone can be off-putting and downright irritating. Many of us - women a bit more than men - use something called a widely varying intonational pitch pattern, which makes use of four distinct pitch ranges from low to high.Typically, we use the highestpitch range to express delight, surprise, or excitement, as in,Wow I didnt know you were going to beeee here today You might also use it to talk to babies, small children, and pets. But no one uses it indiscriminately. You wont hear anyone walk into a restaurant and shriek, Helloooo Id like to order a cheeeeseburgerIn other words, the highest pitch range is a kind of sociological code meant to express extraordinary enthusiasm. Its not characteristically used for common, everyday interactions.This highest pitch range, while useful at childrens birthday parties and dog parks, can undermine your power and credibility in other situations. If you want to be taken seriously and be seen as a capable communicator, youll need to stick to the lower registers, especially when making presentations, delivering information, or giving instructions.Bottom line In order to sound powerful and professional, keep your voice in its lower register. Its best to avoid your uppermost pitch altogether - unless, of course, youre talking to a cute puppy.3. Vocal FryYouve heard vocal fry many times before, but its possible that you havent paid it any attention. You may even be using it yourself, unconsciously. Vocal fry - also called creaky voice, glottal rattle, and a host of other names - is created by slackening the vocal chords and allowing air to pass over the lax chords in a way that produces a low, almost growling sound.If you want to hear what vocal fry sounds like, just say an extremely long sentence out loud without taking a breath. Youll be frying up a storm by the end. Vocal fry is a natural occurrence when our vocal chordsreceiveinsufficient airflow. (You can also click here for an example.)Vocal fry has been the sub ject of controversy for a while now, and you may be surprised to learn that all the media coverage has not been entirely accurate. Some facts about vocal fryWomen do not use vocal fry more often than men.There is no evidence that vocal fry is becoming more common. Linguists believe it has been around since the beginning of language.Vocal fry is notbad for your vocal folds. In fact, many languages, such as Vietnamese, make deliberate use of vocal fry, and speakers do not have any particular vocal problems as a result.Vocal fry is not always associated with ValleyGirls. In fact, British aristocrats often use vocal fry to demonstrate their high social status. Just watch a few episodes ofThe Crownand youll hear them creaking away as they make disdainful statements about the scullery maids.Vocal fry is not always a negative. Some people, including radio personalities and airline captains, intentionally use vocal fry in order to sound calm, relaxed, and friendly.So, if much of thepanic ab out vocal fry isoverblown,why would I include it in my list of irksome speech habits? Because its highly likely that youre going to encounter a lot of people in positions of power - like hiring managers, bosses, and cops - who simply dont like the sound of vocal fry, and they will judge you harshly for using it.Prejudicial stereotyping? You bet. But heres the realityLike the clothes you wear or the way you style your hair, your vocal tone will signal your social status, maturity level, educational ranking, cultural ties, and your general professionalism. Why not present yourself in the best possible light, whether youre interviewing for a job, trying to impress your current boss, or looking to land a call to the majors?Bottom line Make a conscious effort to eliminate vocal fry if you want to sound professional, mature, and capable. Speak with a crisp vocal clarity, and leave the vocal frying to Kim Kardashian and Prince Charles. They can afford to creak. They already have killer c areers.Denise Dudley is a professional coach and keynote speaker, author, business consultant, and founder and former CEO of SkillPath Seminars.

Who Else Wants to Learn About High School Resume for College Application?

Who Else Wants to Learn About High School Resume for College Application? You are able to have the ideal college admissions resume on the planet. Next, you will discover how to earn a college resume prepared for the big leagues Youve precisely what it takes to be successful in college. As a high school student, you can believe you dont require a resume until youre going to graduate from college and start your search for a full-time job. As a high school student, employers dont expect you to develop into an authority in your work in a week. Many colleges now are very mindful of homeschooled students and in the event that you simply ask up front what the course of action is, you can find the guidance you want. Either can demonstrate the dean youre more than only an application. Youre going to find the very best college application resume on Earth. A typical college application doesnt always provide a student room to highlight all her or his accomplishments student experience. It doesnt always give a student room to highlight all of his or her accomplishments and experience. Identifying areas of interest will aid your student school the ideal scholarship opportunities. Admissions officers are wanting to create a class consisting of students with diverse interests and backgrounds. Whether you intend to head to college or the workforce following your high school graduation, acquiring a summer internship below your belt before you graduate can be a massive asset. Whatever They Told You About High School Resume for College Application Is Dead Wrong...And Heres Why Dont be contented with just the very first draft, you must have learned better than that in high school. Continue reading to discover more about ways to specify a model for leadership as a sports captain. Furthermore, you always want your latest work to appear at the peak of the list and your oldest work at the kusine of your resume. For instance, the team may have a vote to determine candida tes, and the coach might make the last designation. Padding out your resume will not just be a waste of precious space but its also going to distract the employer from the decent pieces. If you truly read the admissions guidelines carefully, theres frequently a little footnote or addendum that describes what process you should take should you not own a diploma or transcript. Not just that, but it makes it less difficult to document that which you have achieved and been a component of, making the college application process that much easier when it has to do with thinking about what things to write in your essays. So far as the students are involved, writing a research paper is among the toughest and frustrating endeavor in their opinion. Whispered High School Resume for College Application Secrets Whatever the activity, colleges try to find quality of involvement in place of quantity of activities. They are looking for leadership ability. The High School Resume for College Application Pitfall Career Objectives are excellent for resumes with a particular intent. Resumes give potential employers a means to learn about applicants quickly and readily, and theyre your very first step toward new job opportunities. High School Resume for College Application - What Is It? Bear in mind that youre competing with other folks. It isnt comprehensive, so search for others in your past and on the internet. Many colleges utilize the phrase love of learning to express the approach theyre searching for in applicants. Even in the event youve never held an official job, its still true that you have life experience thats applicable to the work search. Just make sure to double-check whether adding social media to your particular resume is right for the job You just need to select the opportunity to cautiously mine your experiences and find out how to present them to the employer. On occasion, you could have to list related and unrelated experience below the exact same heading to prevent confusion. An excellent means to start on your resume as a high school student is to examine examples of resumes and read tips about what to include and the way to format your resume. Most of the time while writing it resume, one might think what is the use of mentioning the personal details in the resume. Keep reading to discover our top few strategies for writing a winning high school resume. Keep reading to discover more, and dont neglect to have a look at our sample high school resume for inspiration Utilizing a high school student resume template can help you to fill your resume to your strong points. Its possible to discover a sortiment of great, absolutely free templates that are simple to work with for your high school resume. As soon as you own a list of your strengths and techniques, and youve identified the crucial requirements of work, it is not hard to tailor your resume utilizing a high school resume template. High School Resume templ ates are a fantastic resource for such students.

Why Employers Are Becoming Increasingly More Reliant on Video Interviews - Spark Hire

Why Employers Are Becoming Increasingly More Reliant on Video Interviews - Spark HireHiring managers are becoming increasingly dependent on video interviews in reservierung to streamline the hiring process, particularly if theyre conducting a nationwide search for talent. What are some of the perks of this technology, which would have been unheard of 15 or even 10 years ago? They includeThe ability to recruit from far and wide Its typically not practical to fly in candidates from all over the country in order to discuss an open position. However, when a candidate can do a video interview, it doesnt matter if theyre three or 300 miles away, theyre able to put their name in for a job. This allows for a much wider talent search, and can ultimately increase the pool of people that the company has to draw from when there is an open position.Fairness When all candidates are recording a two-minute pitch about their skills, it levels the playing field and makes it easier to judge who would b e the best fit. This kind of interview helps to take out the numerous different factors that can impact a persons performance during an in-person interview.It makes it easy for multiple team members to weigh in It can be hard enough to coordinate schedules with the candidate and the hiring manager when it comes time to interview. In many instances, its simply not possible for important members of the organization to sit in on the interview, even when they probably should be there. However, when a candidate records their answers, ansicht people can watch and offer their opinion, even if their schedules dont line up with other members of the company.Video interviews also require a certain degree of poise on the part of the candidate, which is an important and necessary skill for many kinds of positions. If the individual comes across as polished and personable even on-camera, theyll probably do well during client meetings and in other face-to-face interactions.Image sabelskaya/BigStoc k.com